What is your return policy?
Since all products we sell are brand new and packed by the manufacturer, once sold, they are non-refundable / non-exchangable. In an event that there is a manufacturer defect, you can send it to Beliscity for warranty claim. When sending the product for warranty claim, please make a note of the following:
- Include the original packing slip and original invoice issued when the product was delivered
- If a product is damaged, altered or modified as a result of misuse, abuse, or attempted repair or customer re-work, it cannot be returned in warranty
- Before you ship the product’s to us, make sure to back up the data on the hard drives and any other storage devices in the products. Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media.
- Please package your returns carefully! Merchandise that is incomplete or damaged in return shipment may not be eligible for warranty.
- We recommend using an insured shipping method with tracking to ensure your package arrives safely at our warehouse.
- We will assume that if you order products from us, you have read the above, understand and agree to it. If you are a minor, then your parents or guardians have read, understand and agree to this warranty and are solely responsible for your actions
